TRUSTED

For over 12 years, RICH CRM has been trusted by over 3,000 companies in over 15 different countries. Let us be the business partner you can rely on.

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Customer Relationship Management (CRM)

Keep track of all interactions with every contact, including emails sent, social media interaction, events attended, and any notes you want to take.

Built-in Inbox Email Integration with IMAP
Keep Track of Payments
Sales Pipeline Management System
Track website visitors
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Email Marketing Campaigns

Automated shopping cart abandonment emails
Drip campaigns
Signup forms and autoresponders
Hundreds of templates, millions of color combinations
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Easy Marketing Automation Tools

Auto-Responders
Drip Campaigns
Sales Alerts
Event Check-Ins
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SMS TXT Marketing Tool

Send SMS text messages
Manage inbound SMS response campaigns
Click to call
Set up an inbound phone tree
Automatic synch with your CRM
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Calendar & Event Management

Automated email reminders
Event placeholders in email marketing templates
Attendance tracking
Event check-in with automated "thank you" emails
Accept payments for event registration
Easily manage events from the dashboard
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Website Builder

A complete CMS (content management system)
WYSIWYG page content editor
Use one of our templates (over 150) or build your own
Use for blogs, e-commerce, forums, membership, and more
Javascript Widgets and Tag Manager
Includes Storefront and Fundraising Engine
New! Website & Blog Personalization
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Website Tracking

A/B Comparisons
Track CRM Activities
Conversion tracking
Pipelines
Shopping cart and page abandonment
Follow members of your contact database as they visit your website
See what external sites that are driving traffic to your website.
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Project Management

Cross-Functional Teams
Assign Tasks
Track Deadlines
Post Notes and Comments
Track Hours
More...

Surveys

Easy-to-use survey builder
Track results
Linked to CRM Activities
Easily re-order questions
No added fees
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Detailed Tracking

Real-Time Statistics
Email Tracking
Website Analytics
Social Network Dashboard
Bar Graphs, Pie Charts and Gantt Charts
Attribution Reporting (tracking how your contacts find your websites)
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Complete Social Media Integration

Manage all of your social network marketing campaigns, all from a single interface. Your contacts can also share the emails you send to reach an even larger audience. More...

Ticketing System

Manage Your Customer Support
Assign Tickets to Staff Members
Multiple-Users
Email Notifications
Easily reference and post articles from your private Wiki

eCommerce
Made Easy!

Manage multiple online stores
Works with Paypal & Authorize.net
Invoicing
Fundraising
Accounting
Marketplace
Reports & goal setting

NEW! RICH CRM CRM App

Add, update or remove contacts from within any of your groups. Even if you are offline!
Synchronizes with your RICH CRM account.
Calls made to any of your contacts from your iPhone are tracked in the CRM activities.
Manage events for any of your groups.
Track recent email broadcasts.
Much more...

Need some help?

Free Customer Support - As a RICH CRM subscriber you have 24/7 access to our friendly and knowledgeable support staff. You can either call us, open a live chat session, send us an email, or use our ticketing system by clicking here.

Webinars - Every month we host webinars, where we can help you with any technical questions you may have about the software. We also provide you with tips and tricks for better ways to use marketing automation and sales pipelines. Click here to see our webinar schedule.

Let us help you get started!

We have affordable quick start packages and flexible consulting service plans. Our staff can help you get your RICH CRM account up and running. From the basics of setting up groups, to a review of your social media marketing strategy, to content generation, we’ve got you covered.

Click here for more information on the packages and services we have to offer.